Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect information when you visit our website, communicate with our engineering team, or engage our Shopify technical services, audits, migrations, and retainers. We respect your data confidentiality and only collect information required to deliver high-quality technical engineering solutions.

2. Information We Collect

• Contact Information: Name, business email, company name, store URL, and details you provide through our contact and audit request forms.

• Technical Project Details: Information related to your store architecture, third-party apps, ERP/WMS systems, and tech stack shared for scoping purposes.

• Usage & Analytics: Anonymized site metrics, page interactions, and browser performance data to improve user experience.

3. How We Use Your Information

We process your information strictly for legitimate commercial and engineering purposes:

• Evaluating technical requirements and preparing project proposals or audit scopes.

• Executing agreed engineering milestones, system integrations, migrations, and retainers.

• Communicating project updates, system alerts, and technical documentation.

• Ensuring security, debugging performance anomalies, and maintaining system integrity.

4. Access to Shopify Store & Data Protection

When performing technical development, store audits, or app integrations, client Shopify Collaborator access or API tokens are managed strictly under role-based least-privilege principles. We do not store, export, or sell your end-customers’ personal identifiable information (PII) or transaction data.

5. Third-Party Services & Integrations

Our website and workflows may utilize trusted third-party service providers (e.g., hosting providers, analytics, and project management tools). These third parties process data solely on our behalf under strict confidentiality agreements.

6. Data Retention & Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your contact records from our inquiry database. Contact us anytime to exercise these rights.